Crystal Travel is a trading name of the Moresand Group and is ATOL protected. To hold an Atol they have to be based in the UK, although they could have a call center abroad, like lots of companies do. Flights are better booked directly with the airline.
Пятница, Октябрь 9, 2020
Very helpful and quick in securing a refund from the airline for me. Thanks in particular to Linda for spent her time helping me. Thank you.
Понедельник, Август 24, 2020
It was an excellent booking experience with Andy from Crystal Travels. He listened to all my queries and answered them patiently. I was given a better price than I had requested and I would definitely recommend Andy and Crystal Travel to all my friends and family.
Понедельник, Октябрь 31, 2016
Good site, easy booking. Had doubts as i have never heard of Crystal Travel but was recommended I use cheapest flight. Can't cancel but that's my fault.... do research first on airlines and luggage allowances!
Not happy about SAS. Wish I did my homework first but hey ho we live and learn. Taking 2 pieces of luggage with me, hope they arrive at my destinations ok. Even with the extras, the chosen flight is cheaper as my direct route has sold out on my chosen dates.
Суббота, Октябрь 15, 2016
I found crystal travel to be very good value for money, of which was almost unbeatable in the travel market. My son did the booking for me as I was at work. I would reccommend Crystal Travel to anyone as I have never had any problems with their service or recieving my e-tickets. I also had a chance to talk to 2 of the customer service agents, which provided excelent customer service and went out of their way to help me find a flight. Thank You Very Much for your help as it is always appreciated. It took less than 24 hours to recieve my e-ticket, as the transaction was almost instant. Once again i give 5 stars for Crystal Travel. Thanks.
Пятница, Октябрь 14, 2016
Found pricing for a Crystal Travel fares through a comparison website.
The result loaded up correctly on their site, where sometimes I have seen on other sites that it isn't the same flight details or the fare price is slightly out.
The whole transaction was smooth and the e-ticket was issued quickly after a confirmation email was sent to say that the seat has been reserved.
I received a follow-up call from a Customer Service rep to check if I had all the documents I needed and if there were any issues with my booking, which is a nice touch as After-care is an afterthought for most travel agents.
I would highly recommend Crystal Travel and will definitely book tickets through them again in the future.
Четверг, Октябрь 13, 2016
Found some flights on Crystal Travel that were so cheap (a saving of over £250 per flight!) that it almost felt too good to be true. Did some research on the company and felt confident enough to part with my money. Once my order had been placed the E-Tickets arrived within the same afternoon and Crystal Travel customer service answered the questions I had within a couple of hours. Totally happy with the service I received.
The flights went without a hitch and I would not hesitate to recommend Crystal Travel to anyone.
Вторник, Сентябрь 20, 2016